TECHNICAL SUPPORT
Highly trained and qualified
staff provides you with technical, mechanical, and parts support, both for
repairs and preventive and corrective maintenance, for your Tortec® and Rodotec®
equipment, thus assuring an efficient operation, long life, and increased
profitability for your business.
CORN FLOUR USAGE
SUPPORT
We
offer you GIMSA®'s expertise to answer your
questions about the best flour type for your needs in terms of: storage, handling,
usage, and preservation, to provide the consumer with the best tortilla or corn
flour-based food.
In
MASECA®, you will find a partner to better
manage your resources, to control stock and inventories, to optimize raw materials,
and to strengthen your business in order to make it more profitable.
01-800
It is a hotline created
to listen to your comments and questions, and to provide an immediate answer.
By dialing 01-800 MASECA-1
(627322-1), the National Phone Assistance Center will take care of your call
until you receive a satisfactory answer to your request.
Additionally, you can
contact the MASECA® Customer Care Department
at the nearest plant. TOLL-FREE 01-800
MASECA 100 CLUB
It started as a way to
recognize our 100% MASECA® customers and
support their economy, both by offering quality products, and by contributing
to the savings and the resource optimization.
As a member of the MASECA
100 CLUB, you receive exclusive benefits, such as:
PROMOTIONAL
- Once-a-year facade
painting
- Raw material delivery
at sales point
- Quarterly delivery
of promotional items
- Support for one promotional
event per year at tortilla store (MASECA's Day)
ECONOMICAL
- Guaranteed timely delivery
- Mechanical check-up
visits and preventive diagnostics of equipment
- Access to
MASECA 2000 tortilla store project
SERVICES
- Special discount on
Tortec equipment and accessories
- Special discount on
spare parts
- "AAA" 72-hour financing
processing commitment
ADDITIONAL
- Monthly plant prizes
- National Yearly Recognition
CORN CLUB
GIMSA®
has created the Corn Club that develops a technical and entrepreneurial support
program for the small corn producers, in order to help them in the improvement
of the cultivation technology, and benefiting the lifestyle of hundreds of thousands
of Mexicans.
FINANCIAL AND OPERATING
SUPPORT
